Nine Key Steps to Choosing the Perfect Managed Print Services (MPS) Partner

September 22, 2023

In today's digital age, the management of documents has evolved into a critical aspect of modern businesses. The sheer volume of information organizations handle today, both in digital and hard copy forms, demands efficient and cost-effective document management solutions. Managed Print Services (MPS) is a powerful tool that promises substantial savings and enhanced productivity by streamlining document processes. However, choosing the right MPS partner is paramount to unlocking the full potential of this transformative service. In this article, we share insights on Nine essential things to consider to ensure you make an informed decision when selecting your ideal MPS partner.

1. Partnering for Success

The first step in this journey is acknowledging that the right MPS partner can make all the difference. MPS isn't merely about reducing the number of documents you print; it's about optimizing your document processes to save time and money. To achieve this, your partner should understand MPS intricately and take the time to comprehend your unique business needs.

2. Tailored Solutions

One size does not fit all in the world of MPS. To gauge potential MPS partners, inquire about their analytical tools. These tools can provide insights into your current printing, scanning, and document management costs, helping you determine how much time and money you spend. Any solution your organization is buying must be customized to your needs. 

3. Proven Experience

Experience matters when it comes to selecting an MPS partner. Delve into the provider's history and track record. Are their previous clients satisfied with the services provided? Did the MPS solutions deliver as promised? These questions can help you assess the credibility and reliability of a potential partner.

4. Workflow Integration

Digital and hard copy documents are integral in today's business environment. Depending on your workflow, you may need to print digital documents or digitize hard copy ones, sometimes even both. Assessing how well a potential MPS partner can seamlessly integrate digital and complex copy processes ensures a smooth and efficient flow of information within your organization.

5. IT Infrastructure Compatibility

Your MPS solution must integrate seamlessly with your existing IT infrastructure. It should support connectivity to the cloud applications your organization relies on, and it should simplify mobile printing. Before committing to an MPS partner, ensure the proposed solution aligns with your current technology setup.

6. Scalability and Future-Proofing

Investing in MPS is a significant commitment. Consider your future needs and how easily your MPS partner can adapt. Can they accommodate your requirements for the next six months, years, or beyond? Evaluate the flexibility of their solutions and the associated costs of changes or upgrades.

7. Security Assurance

The digital landscape is rife with security threats, and printers and multifunction devices have become prime targets. It's crucial to ask potential MPS partners about their security measures. Look for embedded hardware security solutions from reputable providers to safeguard your document environment. A capable MPS partner must put security at the forefront of the conversions about Managed print solutions deployment for your organization.

8. Sustainability Efforts

Sustainable printing is not just about duplex printing. It extends to leveraging cloud services to reduce overall printing and assessing the technology's energy efficiency. Inquire about the MPS partner's commitment to recycling and waste reduction to align your document management with eco-conscious practices.

9. Meaningful Metrics

Metrics matter, but they must be meaningful. Your MPS partner should provide comprehensive analytics, reporting tools, and client dashboards. These should be easy to use and aid in effectively analyzing cost savings and performance. At CDS, we believe the client should have a clear view of every aspect of their reporting with analytics that helps them keep track of things and make intelligent decisions.

When done right, MPS can be a game changer for your organization. Following these ten key steps, you can make an informed decision when selecting your MPS partner. Remember that efficiency, cost savings, and productivity improvements are all within reach when choosing an MPS partner who understands your business and can tailor solutions to your unique needs. Unlock the potential of your document management and focus more on your core business with the right MPS partner by your side.


About CDS

Beyond copiers and printers, CDS offers a full suite of technology solutions ranging from Managed Print Services, to Managed IT Services, and Project-Based IT Services, providing our customers a Single Source for all their business technology needs.

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